Question 65
NECO_MODEL_QUESTIONS_VOL1
•
2019
•
ENGLISH_LANGUAGE
•
objective
Write a formal letter of complaint (120‑150 words) to the manager of XYZ Bank regarding an unauthorized debit of ₦25,000 from your account on 12 March 2024. State the account details, request an investigation, and set a deadline of 7 days for a response.
Answer Options
Correct Answer
A.
John A. Okeke
12, Oakridge Estate, Lagos
Phone: 0803‑123‑4567
12 April 2024
The Manager
XYZ Bank - Lagos Branch
Dear Sir/Madam,
I am writing to bring to your attention an unauthorized debit of ₦25,000 from my savings account (Account No.: 0123456789) on 12 March 2024. I did not approve this transaction, nor was I present at any ATM or point of sale at that time.
I request an immediate investigation into this matter and a full reversal of the amount. Kindly inform me of the findings and corrective actions within seven (7) days of receipt of this letter.
I trust that XYZ Bank will resolve this promptly and safeguard my account against future irregularities.
Yours faithfully,
John A. Okeke
B.
John A. Okeke
12, Oakridge Estate, Lagos
Phone: 0803‑123‑4567
12 April 2024
The Manager
XYZ Bank - Lagos Branch
Dear Sir/Madam,
I am writing to bring to your attention an unauthorized debit of ₦25,000 from my savings account (Account No.: 9876543210) on 10 March 2024. I did not approve this transaction, nor was I present at any ATM or point of sale at that time.
I request an immediate investigation into this matter and a full reversal of the amount. Kindly inform me of the findings and corrective actions within ten (10) days of receipt of this letter.
Yours faithfully,
John A. Okeke
C.
John B. Okeke
12, Oakridge Estate, Lagos
Phone: 0803‑123‑4567
13 April 2024
The Manager
XYZ Bank - Lagos Branch
Dear Sir/Madam,
I am writing to bring to your attention an unauthorized debit of ₦25,000 from my savings account (Account No.: 0123456789) on 12 March 2024. I did not approve this transaction, nor was I present at any ATM or point of sale at that time.
I request an immediate investigation into this matter. Kindly inform me of the findings within seven (7) days of receipt of this letter.
Yours faithfully,
John B. Okeke
D.
John A. Okeke
12, Oakridge Estate, Lagos
Phone: 0803‑123‑4567
12 April 2024
The Manager
XYZ Bank - Lagos Branch
Dear Sir/Madam,
I am writing to bring to your attention an unauthorized debit of ₦20,000 from my savings account (Account No.: 0123456789) on 13 March 2024. I did not approve this transaction, nor was I present at any ATM or point of sale at that time.
I request an immediate investigation into this matter and a full reversal of the amount. Kindly inform me of the findings and corrective actions within five (5) days of receipt of this letter.
Yours faithfully,
John A. Okeke
Correct Answer
A
Correct Option:
John A. Okeke
12, Oakridge Estate, Lagos
Phone: 0803‑123‑4567
12 April 2024
The Manager
XYZ Bank - Lagos Branch
Dear Sir/Madam,
I am writing to bring to your attention an unauthorized debit of ₦25,000 from my savings account (Account No.: 0123456789) on 12 March 2024. I did not approve this transaction, nor was I present at any ATM or point of sale at that time.
I request an immediate investigation into this matter and a full reversal of the amount. Kindly inform me of the findings and corrective actions within seven (7) days of receipt of this letter.
I trust that XYZ Bank will resolve this promptly and safeguard my account against future irregularities.
Yours faithfully,
John A. Okeke
About This Question
This is
Neco Model Questions Vol1
2019
English Language
Question 65.
It is one of the
objective
questions from the
2019
Neco Model Questions Vol1
English Language
examination.
Difficulty level:
Hard
.