Neco Model Questions Vol1 2019 English Language Question 66

Practice objective / multiple choice question 66 from the 2019 Neco Model Questions Vol1 English Language examination.

Neco Model Questions Vol1 2019 English Language Objective / Multiple Choice Medium Difficulty
Question 66 NECO_MODEL_QUESTIONS_VOL1 • 2019 • ENGLISH_LANGUAGE • objective

You are given the following dialogue between a customer and a shop assistant: Customer: "I need that shirt now, why is it taking so long?" Assistant: "Just wait, I'm busy." Identify the speech act performed by each speaker, point out the politeness failure, and rewrite the dialogue to make it appropriately courteous while preserving the original intent.

Answer Options

A. Customer: "Can you hurry up and get me that shirt?" Assistant: "I'm too busy right now, maybe later."
B. Customer: "Excuse me, when will the shirt be ready?" Assistant: "I don't know, you'll have to wait longer."
Correct Answer C. Customer: "Excuse me, could you please tell me how much longer it will take for the shirt?" Assistant: "I'm sorry for the delay; I'll bring it to you as soon as possible. Thank you for your patience."
D. Customer: "I want the shirt now, why is it taking so long?" Assistant: "Just wait, I'll get it when I can."
Correct Answer
C
Correct Option:
Customer: "Excuse me, could you please tell me how much longer it will take for the shirt?" Assistant: "I'm sorry for the delay; I'll bring it to you as soon as possible. Thank you for your patience."

About This Question

This is Neco Model Questions Vol1 2019 English Language Question 66. It is one of the objective questions from the 2019 Neco Model Questions Vol1 English Language examination.

Difficulty level: Medium .

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