Gce Model Questions Vol1 2025 English Language Question 56

Practice objective / multiple choice question 56 from the 2025 Gce Model Questions Vol1 English Language examination.

Gce Model Questions Vol1 2025 English Language Objective / Multiple Choice Hard Difficulty
Question 56 GCE_MODEL_QUESTIONS_VOL1 • 2025 • ENGLISH_LANGUAGE • objective

You are the manager of the Greenfield Community Library. A parent has written to you complaining that the library's reading area is often noisy, making it difficult for children to concentrate on their homework. Write a formal letter to the parent addressing their concerns. Your letter should: (i) acknowledge the complaint, (ii) apologise for any inconvenience caused, (iii) outline at least two specific actions the library will take to reduce noise, and (iv) invite further feedback. The letter must be between 180 and 200 words.

Answer Options

A. Greenfield Community Library 20 June 2026 Mrs Aisha Bello 123 Oak Street Dear Mrs Bello, Thank you for your letter regarding the noisy reading area. Please accept my apologies for any inconvenience caused. We will extend library opening hours to include a dedicated ‘study hour' from 5 pm to 7 pm when the space will be reserved exclusively for quiet work, and we will post prominent signs throughout the area reminding users to keep noise to a minimum. A staff member will be on duty to enforce the policy. We are committed to providing a conducive environment for all learners. Do not hesitate to reach out with any additional feedback. Kind regards, Mr David Okafor Manager, Greenfield Community Library
Correct Answer B. Greenfield Community Library 12 June 2026 Mrs Aisha Bello 123 Oak Street Dear Mrs Bello, Thank you for bringing the noise issue in our reading area to my attention. I am sorry that the disturbance has affected your child's ability to concentrate on homework. To address this, we will introduce a ‘quiet hour' from 2 pm to 4 pm during which speaking will be limited and we will install additional sound‑absorbing panels on the walls. We will also appoint a volunteer supervisor to gently remind users of the quiet policy. We hope these measures will create a more conducive environment for all young learners. Please feel free to contact me directly if you notice any further problems or have additional suggestions. Yours sincerely, Mr David Okafor Manager, Greenfield Community Library
C. Greenfield Community Library 15 June 2026 Mrs Aisha Bello 123 Oak Street Dear Mrs Bello, Thank you for informing us about the noise levels in the reading area. I apologise for any inconvenience this has caused your child. To improve the situation we will designate a ‘quiet zone' from 10 am to 12 pm each day, during which speaking will be discouraged and we will lay down thick acoustic carpet on the floor. In addition, we will place clear signage reminding patrons of the quiet policy. We trust these steps will make the environment more suitable for study. Please let us know if you observe any further issues or have other suggestions. Yours faithfully, Mr David Okafor Manager, Greenfield Community Library
D. Greenfield Community Library 18 June 2026 Mrs Aisha Bello 123 Oak Street Dear Mrs Bello, I appreciate you bringing the disturbance in our reading area to my attention and I am sorry for any disruption to your child's homework. We will provide noise‑cancelling headphones for children who need them and will rearrange the furniture to create a more secluded study corner. A volunteer will also be assigned to monitor noise levels during peak hours. We hope these measures will help restore a calm atmosphere. Should you have any further concerns, feel free to contact me directly. Sincerely, Mr David Okafor Manager, Greenfield Community Library
Correct Answer
B
Correct Option:
Greenfield Community Library 12 June 2026 Mrs Aisha Bello 123 Oak Street Dear Mrs Bello, Thank you for bringing the noise issue in our reading area to my attention. I am sorry that the disturbance has affected your child's ability to concentrate on homework. To address this, we will introduce a ‘quiet hour' from 2 pm to 4 pm during which speaking will be limited and we will install additional sound‑absorbing panels on the walls. We will also appoint a volunteer supervisor to gently remind users of the quiet policy. We hope these measures will create a more conducive environment for all young learners. Please feel free to contact me directly if you notice any further problems or have additional suggestions. Yours sincerely, Mr David Okafor Manager, Greenfield Community Library

About This Question

This is Gce Model Questions Vol1 2025 English Language Question 56. It is one of the objective questions from the 2025 Gce Model Questions Vol1 English Language examination.

Difficulty level: Hard .

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