Question 22
GCE_MODEL_QUESTIONS_VOL1
•
2024
•
ENGLISH_LANGUAGE
•
objective
You bought a laptop on 3 March 2024 for ₦150,000, but it stopped working after two weeks. Write the opening paragraph (including the salutation) of a formal letter of complaint to the retailer, stating the product details, the fault, a request for a full refund, and a deadline of 14 days for a response.
Answer Options
A.
Dear Sir\/Madam,\n\nI am writing to complain about the XYZ laptop (model ABC123) I purchased for ₦150,000. After only two weeks of use the device ceased to power on, which is unacceptable for a brand‑new product. I request a full refund of the purchase price.
B.
Dear Sir\/Madam,\n\nI am writing to complain about the XYZ laptop (model ABC123) I purchased from your store on 3 March 2024 for ₦200,000. After only two weeks of use the device ceased to power on. Please investigate this issue within 14 days.
C.
To Whom It May Concern,\n\nI am writing regarding the XYZ laptop (model ABC123) I bought on 3 March 2024 for ₦150,000. After two weeks the device stopped working. I would like a full refund and expect a response.
Correct Answer
D.
Dear Sir/Madam,
I am writing to complain about the XYZ laptop (model ABC123) I purchased from your store on 3 March 2024 for ₦150,000. After only two weeks of use the device ceased to power on, which is unacceptable for a brand‑new product. I request a full refund of the purchase price and expect a written response within 14 days of receipt of this letter.
Correct Answer
D
Correct Option:
Dear Sir/Madam,
I am writing to complain about the XYZ laptop (model ABC123) I purchased from your store on 3 March 2024 for ₦150,000. After only two weeks of use the device ceased to power on, which is unacceptable for a brand‑new product. I request a full refund of the purchase price and expect a written response within 14 days of receipt of this letter.
About This Question
This is
Gce Model Questions Vol1
2024
English Language
Question 22.
It is one of the
objective
questions from the
2024
Gce Model Questions Vol1
English Language
examination.
Difficulty level:
Hard
.