Question 15
GCE_MODEL_QUESTIONS_VOL1
•
2024
•
ENGLISH_LANGUAGE
•
objective
A school surveyed 200 students about their satisfaction with the new timetable. 120 were satisfied, 50 were neutral, and 30 were dissatisfied. Assign scores of 2, 1 and 0 respectively.\n\n(a) Calculate the overall satisfaction index for the current year using the formula \(\text{Index}=\frac{\sum \text{(score}\times\text{number)}}{\text{total students}}\).\n(b) Last year, out of 200 students, 150 were satisfied, 30 neutral and 20 dissatisfied. Compute last year's index and the change in index (current - last). Express the change both as a decimal and as a percentage (to two decimal places).\n(c) Based on the findings, write two brief recommendations for the school to improve satisfaction.
Answer Options
A.
Current‑year satisfaction index = 1.55.
Last‑year satisfaction index = 1.60.
Change = -0.05 (a decline of 0.05 points), which is a -3.13 % change.
Recommendations:
1. Conduct a one‑off survey after each term to monitor timetable satisfaction.
2. Introduce optional online classes for subjects with low scores.
B.
Current‑year satisfaction index = 1.45.
Last‑year satisfaction index = 1.55.
Change = -0.10 (a decline of 0.10 points), which is a -6.45 % change.
Recommendations:
1. Replace the current timetable with a fixed weekly schedule for all classes.
2. Eliminate student representation on the scheduling committee.
C.
Current‑year satisfaction index = 1.30.
Last‑year satisfaction index = 1.70.
Change = -0.40 (a decline of 0.40 points), which is a -23.53 % change.
Recommendations:
1. Reduce the number of periods per day to lessen student fatigue.
2. Allow teachers to design their own timetables without student input.
Correct Answer
D.
Current‑year satisfaction index = 1.45.
Last‑year satisfaction index = 1.65.
Change = -0.20 (a decline of 0.20 points), which is a -12.12 % change.
Recommendations:
1. Hold student focus groups to pinpoint the timetable aspects causing dissatisfaction and revise the schedule based on the feedback.
2. Pilot a flexible‑slot timetable for the subjects with the lowest satisfaction scores and evaluate its effect before rolling it out school‑wide.
Correct Answer
D
Correct Option:
Current‑year satisfaction index = 1.45.
Last‑year satisfaction index = 1.65.
Change = -0.20 (a decline of 0.20 points), which is a -12.12 % change.
Recommendations:
1. Hold student focus groups to pinpoint the timetable aspects causing dissatisfaction and revise the schedule based on the feedback.
2. Pilot a flexible‑slot timetable for the subjects with the lowest satisfaction scores and evaluate its effect before rolling it out school‑wide.
About This Question
This is
Gce Model Questions Vol1
2024
English Language
Question 15.
It is one of the
objective
questions from the
2024
Gce Model Questions Vol1
English Language
examination.
Difficulty level:
Hard
.