Answer Options
A.
John A. Okafor
12, Oladipo Street
Ikeja, Lagos
12 April 2024
The Manager
TechWorld Ltd.
45, Victoria Island,
Lagos.
Dear Sir/Madam,
I am writing to formally complain about a laptop (Model X200, receipt No. TW/2024/0789) I purchased from your store on 12 March 2024. After only ten days of use, the device ceased to power on, which indicates a serious defect. Under Section 15 of the Nigerian Consumer Protection Act, I am entitled to a full refund for goods that are not of satisfactory quality.
In view of the above, I request a full refund of the purchase price within ten days of receipt of this letter (by 22 April 2024). Please advise on the procedure for returning the laptop and receiving the refund.
Thank you for your attention.
John A. Okafor
Correct Answer
B.
John A. Okafor
12, Oladipo Street
Ikeja, Lagos
12 April 2024
The Manager
TechWorld Ltd.
45, Victoria Island,
Lagos.
Dear Sir/Madam,
I am writing to formally complain about a laptop (Model X200, receipt No. TW/2024/0789) I purchased from your store on 12 March 2024. After only ten days of use, the device ceased to power on, which indicates a serious defect. Under Section 15 of the Nigerian Consumer Protection Act, I am entitled to a full refund for goods that are not of satisfactory quality.
In view of the above, I request a full refund of the purchase price within ten days of receipt of this letter (by 22 April 2024). Please advise on the procedure for returning the laptop and receiving the refund.
I trust that TechWorld will address this matter promptly and uphold its reputation for customer service.
Yours faithfully,
John A. Okafor
C.
John A. Okafor
12, Oladipo Street
Ikeja, Lagos
13 April 2024
The Manager
TechWorld Ltd.
45, Victoria Island,
Lagos.
Dear Sir/Madam,
I am writing to complain about a laptop (Model X200, receipt No. TW/2024/0789) purchased on 12 March 2024. After fifteen days of use, the device stopped working. I request a refund within fifteen days of this letter (by 28 April 2024).
Yours faithfully,
John A. Okafor
D.
John A. Okafor
12, Oladipo Street
Ikeja, Lagos
12 April 2024
The Manager
TechWorld Ltd.
45, Victoria Island,
Lagos.
Dear Sir/Madam,
I am writing to formally complain about a laptop (Model X300, receipt No. TW/2024/0790) I purchased from your store on 12 March 2024. After only ten days of use, the device ceased to power on. Under Section 15 of the Nigerian Consumer Protection Act, I am entitled to a full replacement.
I request a full refund of the purchase price within ten days of receipt of this letter (by 22 April 2024). Please advise on the procedure for returning the laptop and receiving the refund.
Yours faithfully,
John A. Okafor
Correct Answer
B
Correct Option:
John A. Okafor
12, Oladipo Street
Ikeja, Lagos
12 April 2024
The Manager
TechWorld Ltd.
45, Victoria Island,
Lagos.
Dear Sir/Madam,
I am writing to formally complain about a laptop (Model X200, receipt No. TW/2024/0789) I purchased from your store on 12 March 2024. After only ten days of use, the device ceased to power on, which indicates a serious defect. Under Section 15 of the Nigerian Consumer Protection Act, I am entitled to a full refund for goods that are not of satisfactory quality.
In view of the above, I request a full refund of the purchase price within ten days of receipt of this letter (by 22 April 2024). Please advise on the procedure for returning the laptop and receiving the refund.
I trust that TechWorld will address this matter promptly and uphold its reputation for customer service.
Yours faithfully,
John A. Okafor