Question 18
NECO_MODEL_QUESTIONS_VOL1
•
2022
•
ENGLISH_LANGUAGE
•
objective
Compose a formal letter of complaint to the University Registrar regarding a faulty laptop provided for remote learning. The laptop originally cost \(\text{₦}150,000\) and has depreciated by 30%. Request a replacement and a monetary compensation equal to the remaining value of the laptop.
Answer Options
A.
Sample letter:\n\n[Your Name]\n[Your Address]\n[Date]\n\nThe Registrar\n[University Name]\n[University Address]\n\nDear Sir/Madam,\n\nI am writing to formally complain about the laptop (Model X) issued to me on 1 January 2023. The laptop was purchased for \(\text{₦}150,000\) and, after a 30% depreciation, its current value is \(\text{₦}105,000\).\n\nI kindly request a repair of the device rather than a replacement and do not seek monetary compensation.\n\nYours faithfully,\n[Signature]\n[Your Name]\n[Student ID]
B.
Sample letter:\n\n[Your Name]\n[Your Address]\n[Date]\n\nThe Registrar\n[University Name]\n[University Address]\n\nDear Sir/Madam,\n\nI am writing to formally complain about the laptop (Model X) issued to me on 1 January 2023. The laptop was purchased for \(\text{₦}150,000\) and, after a 30% depreciation, its current value is \(\text{₦}100,000\).\n\nI request a replacement unit of equal specification and a monetary compensation of \(\text{₦}100,000\).\n\nYours faithfully,\n[Signature]\n[Your Name]\n[Student ID]
C.
Sample letter:\n\n[Your Name]\n[Your Address]\n[Date]\n\nThe Registrar\n[University Name]\n[University Address]\n\nDear Sir/Madam,\n\nI am writing to complain about the laptop (Model X) issued on 1 January 2023. The device has a faulty keyboard. The laptop was purchased for \(\text{₦}150,000\) and, after a 20% depreciation, its current value is \(\text{₦}120,000\).\n\nI request a replacement unit of equal specification and a monetary compensation of \(\text{₦}120,000\).\n\nYours faithfully,\n[Signature]\n[Your Name]\n[Student ID]
Correct Answer
D.
Sample letter:\n\n[Your Name]\n[Your Address]\n[Date]\n\nThe Registrar\n[University Name]\n[University Address]\n\nDear Sir/Madam,\n\nI am writing to formally complain about the laptop (Model X) issued to me on 1 January 2023 for remote learning. The device has developed a persistent battery failure, rendering it unusable for my coursework. The laptop was purchased for \(\text{₦}150,000\) and, after a 30% depreciation, its current value is \(\text{₦}105,000\).\n\nIn light of this, I kindly request a replacement unit of equal specification and a monetary compensation of \(\text{₦}105,000\) to cover the loss. I have attached the purchase receipt and a technician's report confirming the fault.\n\nI trust the university will address this matter promptly. I look forward to your favourable response within ten working days.\n\nYours faithfully,\n[Signature]\n[Your Name]\n[Student ID]
Correct Answer
D
Correct Option:
Sample letter:\n\n[Your Name]\n[Your Address]\n[Date]\n\nThe Registrar\n[University Name]\n[University Address]\n\nDear Sir/Madam,\n\nI am writing to formally complain about the laptop (Model X) issued to me on 1 January 2023 for remote learning. The device has developed a persistent battery failure, rendering it unusable for my coursework. The laptop was purchased for \(\text{₦}150,000\) and, after a 30% depreciation, its current value is \(\text{₦}105,000\).\n\nIn light of this, I kindly request a replacement unit of equal specification and a monetary compensation of \(\text{₦}105,000\) to cover the loss. I have attached the purchase receipt and a technician's report confirming the fault.\n\nI trust the university will address this matter promptly. I look forward to your favourable response within ten working days.\n\nYours faithfully,\n[Signature]\n[Your Name]\n[Student ID]
About This Question
This is
Neco Model Questions Vol1
2022
English Language
Question 18.
It is one of the
objective
questions from the
2022
Neco Model Questions Vol1
English Language
examination.
Difficulty level:
Hard
.