Question 70
NECO_MODEL_QUESTIONS_VOL1
•
2020
•
ENGLISH_LANGUAGE
•
objective
Write a formal letter of complaint to the Honourable Minister of Education regarding the frequent power outages that have disrupted examinations at your school, Riverside Secondary. Include the following details: (i) the school suffered a total of 5 days of lost instructional time in the last term due to outages, (ii) each outage lasted an average of 4 hours, (iii) the impact on students' performance in the recent national exams, (iv) a request for the Ministry to provide a backup generator or alternative power solution, and (v) a suggested timeline for implementation. The letter should be no more than 200 words and follow the standard business letter format.
Answer Options
A.
A model letter (incorrect) could be:
Your Address
Riverside Secondary School
Lagos, Nigeria
20 September 2026
The Honourable Minister of Education
Federal Ministry of Education
Abuja, Nigeria
Dear Sir/Madam,
I am writing to bring to your urgent attention the persistent power outages that have severely disrupted examinations at Riverside Secondary. In the last term we lost a total of 5 days of instructional time, each outage lasting an average of four hours. Consequently, many of our students were unable to complete revision sessions, and this was reflected in the lower-than-expected performance in the recent national examinations.
In view of the above, I respectfully request that the Ministry provide a reliable backup generator or an alternative power solution for our school. I propose that the installation be completed within the next eight weeks so that the upcoming term proceeds without further interruption.
Furthermore, I would like to emphasize the importance of addressing this issue promptly to avoid future setbacks. Additional measures such as temporary classroom relocation and extended study periods could also mitigate the impact.
I trust that you will treat this matter with the seriousness it deserves and look forward to your positive response.
Yours sincerely,
[Signature]
Mr. Adewale Okonkwo
Principal, Riverside Secondary School
(Note: This letter exceeds the 200‑word limit.)
Correct Answer
B.
A model letter could be:
Your Address
Riverside Secondary School
Lagos, Nigeria
20 September 2026
The Honourable Minister of Education
Federal Ministry of Education
Abuja, Nigeria
Dear Honourable Minister,
I am writing to bring to your urgent attention the persistent power outages that have severely disrupted examinations at Riverside Secondary. In the last term we lost a total of 5 days of instructional time, each outage lasting an average of four hours. Consequently, many of our students were unable to complete revision sessions, and this was reflected in the lower-than-expected performance in the recent national examinations.
In view of the above, I respectfully request that the Ministry provide a reliable backup generator or an alternative power solution for our school. I propose that the installation be completed within the next eight weeks so that the upcoming term proceeds without further interruption.
I trust that you will treat this matter with the seriousness it deserves and look forward to your positive response.
Yours faithfully,
[Signature]
Mr. Adewale Okonkwo
Principal, Riverside Secondary School
C.
A model letter (incorrect) could be:
Your Address
Riverside Secondary School
Lagos, Nigeria
20 September 2025
The Honourable Minister of Education
Federal Ministry of Education
Abuja, Nigeria
Dear Honourable Minister,
I am writing to bring to your urgent attention the persistent power outages that have severely disrupted examinations at Riverside Secondary. In the last term we lost a total of 5 days of instructional time, each outage lasting an average of four hours. Consequently, many of our students were unable to complete revision sessions, and this was reflected in the lower-than-expected performance in the recent national examinations.
In view of the above, I respectfully request that the Ministry provide a reliable backup generator or an alternative power solution for our school. I propose that the installation be completed within the next eight weeks so that the upcoming term proceeds without further interruption.
Yours faithfully,
Mr. Adewale Okonkwo
Principal, Riverside Secondary School
D.
A model letter (incorrect) could be:
Your Address
Riverside Secondary School
Lagos, Nigeria
20 September 2026
The Honourable Minister of Education
Federal Ministry of Education
Abuja, Nigeria
Dear Honourable Minister,
I am writing to inform you of the occasional power outages that have affected examinations at Riverside Secondary. In the last term we lost a total of 3 days of instructional time, each outage lasting an average of two hours. The interruptions have slightly affected student performance in the recent national exams.
I kindly ask that the Ministry consider reviewing the situation. I suggest that any improvement be implemented within the next twelve weeks.
Thank you for your attention.
Yours faithfully,
[Signature]
Mr. Adewale Okonkwo
Principal, Riverside Secondary School
Correct Answer
B
Correct Option:
A model letter could be:
Your Address
Riverside Secondary School
Lagos, Nigeria
20 September 2026
The Honourable Minister of Education
Federal Ministry of Education
Abuja, Nigeria
Dear Honourable Minister,
I am writing to bring to your urgent attention the persistent power outages that have severely disrupted examinations at Riverside Secondary. In the last term we lost a total of 5 days of instructional time, each outage lasting an average of four hours. Consequently, many of our students were unable to complete revision sessions, and this was reflected in the lower-than-expected performance in the recent national examinations.
In view of the above, I respectfully request that the Ministry provide a reliable backup generator or an alternative power solution for our school. I propose that the installation be completed within the next eight weeks so that the upcoming term proceeds without further interruption.
I trust that you will treat this matter with the seriousness it deserves and look forward to your positive response.
Yours faithfully,
[Signature]
Mr. Adewale Okonkwo
Principal, Riverside Secondary School
About This Question
This is
Neco Model Questions Vol1
2020
English Language
Question 70.
It is one of the
objective
questions from the
2020
Neco Model Questions Vol1
English Language
examination.
Difficulty level:
Hard
.