Neco 2020 Commerce Question 13
Practice objective / multiple choice question 13 from the 2020 Neco Commerce examination.
A consumer buys a washing machine for ₦120,000. The sales contract contains a clause that, if the consumer returns the machine within 30 days for any reason, a restocking fee of \(25\%\) of the purchase price plus a handling charge of ₦5,000 must be paid. The consumer returns the machine after 20 days because it is defective. Under the Consumer Protection Act, any restocking fee may not exceed \(10\%\) of the purchase price and handling charges may not exceed ₦2,000. Is the clause unfair, and if so, how much money is the consumer entitled to recover from the seller (in naira)?
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About This Question
This is Neco 2020 Commerce Question 13. It is one of the objective questions from the 2020 Neco Commerce examination.
Difficulty level: Hard .
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