Answer Options
Correct Answer
A.
Your Name
Your Address
City, Postcode
Nigeria
15 September 2023
The Manager
TechWorld Electronics
Shop No. 5, Market Street
Lagos, Nigeria
Dear Sir/Madam,
I am writing to complain about a laptop I purchased from your store on 1 September 2023. The device is a TechWorld UltraBook model X200, costing ₦150,000.
Two weeks after purchase, the laptop began to shut down abruptly after a few minutes of use, even when fully charged. I have followed the troubleshooting steps in the user manual, but the problem persists.
Under the Consumer Protection Act, I am entitled to a product that is of satisfactory quality. I therefore request that you either repair the laptop, replace it with a new unit of the same model, or refund the full purchase price.
Please respond in writing within 14 days of the date of this letter. If I do not receive a satisfactory reply, I will consider escalating the matter to the relevant consumer protection authority.
Yours faithfully,
[Signature]
Your Name
B.
Your Name\nYour Address\nCity, Postcode\nNigeria\n15 September 2023\n\nThe Manager\nTechWorld Electronics\nShop No. 5, Market Street\nLagos, Nigeria\n\nDear Sir/Madam,\n\nI am writing to complain about a laptop I purchased from your store on 5 September 2023. The device is a TechWorld UltraBook model X210, costing ₦160,000.\n\nTwo weeks after purchase, the laptop began to shut down abruptly after a few minutes of use, even when fully charged. I have followed the troubleshooting steps in the user manual, but the problem persists.\n\nUnder the Consumer Protection Act, I am entitled to a product that is of satisfactory quality. I therefore request that you either repair the laptop, replace it with a new unit of the same model, or refund the full purchase price.\n\nPlease respond in writing within 7 days of the date of this letter. If I do not receive a satisfactory reply, I will consider escalating the matter to the relevant consumer protection authority.\n\nYours faithfully,\n\n[Signature]\nYour Name
C.
Your Name\nYour Address\nCity, Postcode\nNigeria\n15 September 2023\n\nManager\nTechWorld Electronics Ltd.\nShop No. 5, Market Street\nLagos, Nigeria\n\nDear Manager,\n\nI am writing to complain about a laptop I purchased from your store on 1 September 2023. The device is a TechWorld UltraBook model X200, costing ₦150,000.\n\nTwo weeks after purchase, the laptop began to shut down abruptly after a few minutes of use, even when fully charged. I have followed the troubleshooting steps in the user manual, but the problem persists.\n\nUnder the Consumer Protection Act, I am entitled to a product that is of satisfactory quality. I therefore request that you either repair the laptop, replace it with a new unit of the same model, or refund the full purchase price.\n\nPlease respond in writing within 14 days of the date of this letter. If I do not receive a satisfactory reply, I will consider escalating the matter to the relevant consumer protection authority.\n\nYours sincerely,\n\n[Signature]\nYour Name
D.
Your Name\nYour Address\nCity, Postcode\nNigeria\n15 September 2023\n\nThe Manager\nTechWorld Electronics\nShop No. 5, Market Street\nLagos, Nigeria\n\nDear Sir/Madam,\n\nI am writing to complain about a laptop I purchased from your store on 1 September 2023. The device is a TechWorld UltraBook model X200, costing ₦150,000.\n\nTwo weeks after purchase, the laptop began to shut down abruptly after a few minutes of use, even when fully charged. I have followed the troubleshooting steps in the user manual, but the problem persists.\n\nI request that you repair the laptop and respond within 30 days.\n\nYours faithfully,\n\n[Signature]\nYour Name