Question 48
GCE_MODEL_QUESTIONS_VOL1
•
2023
•
ENGLISH_LANGUAGE
•
objective
A school cafeteria has received increasing complaints about food quality and hygiene. Over the past four weeks, the number of complaints recorded each week was: Week 1 - 5, Week 2 - 9, Week 3 - 12, Week 4 - 15. An inspection observed that food was stored at inappropriate temperatures and the serving area was not cleaned regularly. Write a concise report (maximum 150 words) that includes a heading, an introduction summarising the situation, the main findings, and two recommended actions to improve standards.
Answer Options
A.
Report on Cafeteria Hygiene and Food‑Quality Issues
The complaint count rose from 5 to 15 over four weeks, indicating growing dissatisfaction. Inspection revealed food stored at inappropriate temperatures and the serving area was not cleaned regularly.
It is recommended that the cafeteria replace all kitchen appliances and relocate the serving area to a different building. These actions will address the issues.
B.
Report on Cafeteria Hygiene and Food‑Quality Issues
During the last four weeks the number of complaints fell from 15 to 5, suggesting improvement in the cafeteria's standards. An inspection noted that food is stored at correct temperatures and the serving area is cleaned regularly, indicating no immediate risk.
It is recommended that the kitchen staff reduce the number of staff meetings and increase the menu variety. These measures should maintain the current low level of complaints.
Correct Answer
C.
Report on Cafeteria Hygiene and Food‑Quality Issues
During the last four weeks the number of complaints has risen sharply from 5 to 15, indicating growing concern among pupils about the cafeteria's standards. An inspection revealed two critical problems: food is being stored at temperatures above the safe limit and the serving area is not cleaned regularly, creating a risk of contamination.
It is recommended that the kitchen staff implement a temperature‑monitoring log, checked each shift, and that a daily deep‑cleaning schedule be introduced, with a supervisor signing off on completion. These measures should curb the rise in complaints and restore confidence in the cafeteria's hygiene.
D.
Report on Cafeteria Hygiene and Food‑Quality Issues
Over the past month the complaints increased from 5 to 15, highlighting concerns among pupils. The inspection identified only one problem: the serving area is not cleaned regularly, while food storage temperatures were within safe limits.
It is recommended that a temperature‑monitoring log be introduced and that a weekly deep‑cleaning schedule be implemented, with a supervisor signing off on completion.
Correct Answer
C
Correct Option:
Report on Cafeteria Hygiene and Food‑Quality Issues
During the last four weeks the number of complaints has risen sharply from 5 to 15, indicating growing concern among pupils about the cafeteria's standards. An inspection revealed two critical problems: food is being stored at temperatures above the safe limit and the serving area is not cleaned regularly, creating a risk of contamination.
It is recommended that the kitchen staff implement a temperature‑monitoring log, checked each shift, and that a daily deep‑cleaning schedule be introduced, with a supervisor signing off on completion. These measures should curb the rise in complaints and restore confidence in the cafeteria's hygiene.
About This Question
This is
Gce Model Questions Vol1
2023
English Language
Question 48.
It is one of the
objective
questions from the
2023
Gce Model Questions Vol1
English Language
examination.
Difficulty level:
Hard
.