Gce Model Questions Vol1 2021 Commerce Question 9

Practice objective / multiple choice question 9 from the 2021 Gce Model Questions Vol1 Commerce examination.

Gce Model Questions Vol1 2021 Commerce Objective / Multiple Choice Hard Difficulty
Question 9 GCE_MODEL_QUESTIONS_VOL1 • 2021 • COMMERCE • objective

A consumer purchased a washing machine for ₦120,000. The warranty promises a free repair for any defect occurring within two years. After 18 months the machine fails. The retailer offers to repair it for a service charge of ₦15,000, claiming the warranty does not cover the cost. Under the Consumer Protection Act, the retailer must bear all repair costs for warranty defects and is liable to a penalty of \(10\%\) of the purchase price if it fails to comply. Calculate the total amount the retailer should pay, including any penalty, and state whether the consumer is entitled to a refund if the retailer refuses to repair.

Answer Options

A. 30,000 Naira; yes, consumer entitled to a full refund of 120,000 Naira
B. 27,000 Naira; no, consumer not entitled to a refund
C. 15,000 Naira; no, consumer not entitled to a refund
Correct Answer D. 27,000 Naira; yes, consumer entitled to a full refund of 120,000 Naira
Correct Answer
D
Correct Option:
27,000 Naira; yes, consumer entitled to a full refund of 120,000 Naira

About This Question

This is Gce Model Questions Vol1 2021 Commerce Question 9. It is one of the objective questions from the 2021 Gce Model Questions Vol1 Commerce examination.

Difficulty level: Hard .

View More Gce Model Questions Vol1 2021 Commerce Questions More Gce Model Questions Vol1 Practice Questions Back to Questions

Master the Exam!

You've seen a preview, but there are thousands more questions plus AI tutor to break down complex solutions.

Unlock Full Access Available for Android & Windows
Chat with Support