Gce Model Questions Vol1 2018 English Language Question 1

Practice objective / multiple choice question 1 from the 2018 Gce Model Questions Vol1 English Language examination.

Gce Model Questions Vol1 2018 English Language Objective / Multiple Choice Medium Difficulty
Question 1 GCE_MODEL_QUESTIONS_VOL1 • 2018 • ENGLISH_LANGUAGE • objective

You are a shopkeeper. A customer says: "I bought this blender last week and it stopped working after two days. I want a refund." Write a concise and polite response that addresses the customer's request appropriately.

Answer Options

A. Please send us a photo of the blender and we will send a replacement, but refunds are not possible.
Correct Answer B. I'm sorry to hear that the blender stopped working so soon. Could you please bring the receipt so we can process a refund for you?
C. Our store does not accept returns; you may keep the blender.
D. We cannot offer refunds after the purchase period; however, we can give you a discount on a new blender.
Correct Answer
B
Correct Option:
I'm sorry to hear that the blender stopped working so soon. Could you please bring the receipt so we can process a refund for you?

About This Question

This is Gce Model Questions Vol1 2018 English Language Question 1. It is one of the objective questions from the 2018 Gce Model Questions Vol1 English Language examination.

Difficulty level: Medium .

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