City Guilds Model Questions Vol1 2022 Information Technology Question 3

You are given a computer with a standard word‑processing package installed. Using the software, you are required to produce a report that meets the following specifications: 1. Create a title page that contains the report title centred, the author's name right‑aligned, and the date centred below the title. 2. Apply a consistent heading style to three main sections (Introduction, Findings, Conclusion) so that they appear in the document’s Table of Contents. 3. Insert a photograph (provided on a USB drive) into the Findings section, set the picture width to 12 cm, and apply text wrapping so that the surrounding paragraph text flows around the image on both sides. 4. Use the mail‑merge feature to generate personalised letters to five recipients whose names and addresses are listed in a supplied Excel file. Each letter must begin with the recipient’s name and address, followed by the body of the report. 5. Save the final document in both DOCX and PDF formats. Explain, in clear step‑by‑step form, how you would accomplish each of the above tasks, and indicate any precautions you would take to avoid common errors.