Bece Model Questions Vol1 2018 Business Studies Question 4

Practice practical question 4 from the 2018 Bece Model Questions Vol1 Business Studies examination. This question covers Communication, Business Correspondence, Memo Interpretation .

Bece Model Questions Vol1 2018 Business Studies Practical
Topics: Communication Business Correspondence Memo Interpretation
Question 4 BECE_MODEL_QUESTIONS_VOL1 • 2018 • BUSINESS_STUDIES • practical

You are given the following memorandum circulated by the Operations Manager of a manufacturing firm: --- **To:** All Production Staff **From:** Mr. Adewale Okonkwo, Operations Manager **Date:** 28 April 2024 **Subject:** Introduction of New Shift Schedule Effective 1 June 2024 Dear Team, In order to meet the increased demand for our products, the management has decided to introduce a new three‑shift system starting from 1 June 2024. The details are as follows: - **Morning Shift:** 06:00 hrs – 14:00 hrs (8 hours work, 1 hour lunch break) - **Afternoon Shift:** 14:00 hrs – 22:00 hrs (8 hours work, 1 hour dinner break) - **Night Shift:** 22:00 hrs – 06:00 hrs (8 hours work, 1 hour supper break) All staff will be rotated weekly to ensure fairness. Attendance will be recorded electronically, and overtime will be paid at the rate of 1.5 times the basic hourly wage for any work beyond the scheduled 8 hours. Please acknowledge receipt of this memo and direct any queries to the HR department by 5 May 2024. --- Based on the memorandum above, answer the following:

Question Parts

( a )
State the main purpose of the memorandum in one concise sentence.
( b )
Draft a reply email from a production staff member acknowledging the memo and requesting clarification on the break timings for the night shift.
( c )
Identify two potential barriers that could hinder effective communication of the new shift schedule to all staff.
( d )
Propose two measures the management could adopt to improve the clarity and reception of such important communications in the future.

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About This Question

This is Bece Model Questions Vol1 2018 Business Studies Question 4. It is one of the practical questions from the 2018 Bece Model Questions Vol1 Business Studies examination.

The question covers Communication, Business Correspondence, Memo Interpretation .

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