Question 10
POST_UTME_OSUSTECH
•
2025
•
COMMERCE
•
objective
A company is considering using a total quality management (TQM) approach to improve its quality. Discuss the advantages and disadvantages of TQM, and explain how a company can implement TQM effectively.
Answer Options
A.
TQM can provide a company with significant improvements in quality, customer satisfaction, and employee morale. However, TQM can also be challenging to implement due to the need for significant investments in training and technology.
B.
TQM can provide a company with significant improvements in quality, customer satisfaction, and employee morale. However, TQM can also be challenging to implement due to the need for significant investments in training and technology, and may require significant changes in company culture and processes.
C.
TQM can provide a company with significant improvements in quality, customer satisfaction, and employee morale. However, TQM can also be challenging to implement due to the need for significant investments in training and technology, and may require significant changes in company culture and processes, but can also provide opportunities for growth and expansion.
D.
TQM can provide a company with significant improvements in quality, customer satisfaction, and employee morale. However, TQM can also be challenging to implement due to the need for significant investments in training and technology, and may require significant changes in company culture and processes, but can also provide opportunities for growth and expansion, and can help a company to become more competitive in the global market.
About This Question
This is
Post Utme Osustech
2025
Commerce
Question 10.
It is one of the
objective
questions from the
2025
Post Utme Osustech
Commerce
examination.