Post Utme Igbinedion University 2025 Commerce Question 27

Practice objective / multiple choice question 27 from the 2025 Post Utme Igbinedion University Commerce examination.

Post Utme Igbinedion University 2025 Commerce Objective / Multiple Choice
Question 27 POST_UTME_IGBINEDION_UNIVERSITY • 2025 • COMMERCE • objective

A consumer purchases a product online and receives a defective item. The consumer contacts the company's customer service department and is told that the product is not covered under the company's warranty. However, the consumer has a receipt that shows the product was purchased within the warranty period. What is the most likely reason for the company's response?

Answer Options

Correct Answer A. The company is trying to avoid a costly warranty claim
B. The company is unaware of the warranty policy
C. The company is trying to sell the consumer a replacement product
D. The company is trying to resolve the issue through mediation
Correct Answer
A
Correct Option:
The company is trying to avoid a costly warranty claim

About This Question

This is Post Utme Igbinedion University 2025 Commerce Question 27. It is one of the objective questions from the 2025 Post Utme Igbinedion University Commerce examination.

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