Post Utme Futa 2018 Commerce Question 32

Practice objective / multiple choice question 32 from the 2018 Post Utme Futa Commerce examination.

Post Utme Futa 2018 Commerce Objective / Multiple Choice
Question 32 POST_UTME_FUTA • 2018 • COMMERCE • objective

A consumer protection agency has received a complaint from a customer who was sold a defective product. The customer is seeking a refund. Which of the following is the most appropriate course of action for the agency?

Answer Options

A. Order the manufacturer to replace the product
B. Compensate the customer with a refund
Correct Answer C. Investigate the matter and take necessary action
D. Dismiss the complaint
Correct Answer
C
Correct Option:
Investigate the matter and take necessary action

About This Question

This is Post Utme Futa 2018 Commerce Question 32. It is one of the objective questions from the 2018 Post Utme Futa Commerce examination.

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