Post Utme Elizade University 2017 Commerce Question 8

Practice objective / multiple choice question 8 from the 2017 Post Utme Elizade University Commerce examination.

Post Utme Elizade University 2017 Commerce Objective / Multiple Choice

Question 8 POST_UTME_ELIZADE_UNIVERSITY • 2017 • COMMERCE • objective

A consumer purchases a product online and receives a defective item. The consumer files a complaint with the company, but the company refuses to provide a refund. What is the consumer's best course of action?

Answer Options

A. File a lawsuit against the company

B. Contact the company's customer service department

Correct Answer C. Seek mediation from a consumer protection agency

D. Post a negative review on social media

Correct Answer

Correct Option:

Seek mediation from a consumer protection agency

About This Question

This is Post Utme Elizade University 2017 Commerce Question 8. It is one of the objective questions from the 2017 Post Utme Elizade University Commerce examination.

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