Post Utme Christopher University 2023 Commerce Question 17

Practice objective / multiple choice question 17 from the 2023 Post Utme Christopher University Commerce examination.

Post Utme Christopher University 2023 Commerce Objective / Multiple Choice

Question 17 POST_UTME_CHRISTOPHER_UNIVERSITY • 2023 • COMMERCE • objective

A consumer purchases a product online and receives a defective item. The consumer contacts the company's customer service department, but the representative is unable to resolve the issue. What is the consumer's next course of action?

Answer Options

A. File a complaint with the Federal Trade Commission (FTC)

Correct Answer B. Seek a refund from the company

C. Contact the company's CEO directly

D. Post a negative review on social media

Correct Answer

Correct Option:

Seek a refund from the company

About This Question

This is Post Utme Christopher University 2023 Commerce Question 17. It is one of the objective questions from the 2023 Post Utme Christopher University Commerce examination.

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