Post Utme Bsu 2017 Commerce Question 18

Practice objective / multiple choice question 18 from the 2017 Post Utme Bsu Commerce examination.

Post Utme Bsu 2017 Commerce Objective / Multiple Choice
Question 18 POST_UTME_BSU • 2017 • COMMERCE • objective

A consumer purchases a product from a retailer, but the product is defective. The consumer returns the product to the retailer, who refuses to replace it. The consumer then files a complaint with the Consumer Protection Council (CPC). Which of the following is a correct statement about the CPC's role in this situation?

Answer Options

A. The CPC will order the retailer to replace the product.
Correct Answer B. The CPC will investigate the complaint and take action if necessary.
C. The CPC will not get involved in the dispute between the consumer and the retailer.
D. The CPC will fine the retailer for refusing to replace the product.
Correct Answer
B
Correct Option:
The CPC will investigate the complaint and take action if necessary.

About This Question

This is Post Utme Bsu 2017 Commerce Question 18. It is one of the objective questions from the 2017 Post Utme Bsu Commerce examination.

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