Post Utme Bowen University 2023 Commerce Question 19

Practice objective / multiple choice question 19 from the 2023 Post Utme Bowen University Commerce examination.

Post Utme Bowen University 2023 Commerce Objective / Multiple Choice
Question 19 POST_UTME_BOWEN_UNIVERSITY • 2023 • COMMERCE • objective

A consumer protection agency receives a complaint from a customer who purchased a product online. The customer alleges that the product was not as described and was defective. The agency's investigation reveals that the product was indeed defective, but the seller had provided a clear description of the product. What is the agency's likely course of action?

Answer Options

A. Order the seller to refund the customer's money
Correct Answer B. Order the seller to replace the defective product
C. Close the case as the seller provided a clear description of the product
D. Refer the case to the police for further investigation
Correct Answer
B
Correct Option:
Order the seller to replace the defective product

About This Question

This is Post Utme Bowen University 2023 Commerce Question 19. It is one of the objective questions from the 2023 Post Utme Bowen University Commerce examination.

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