Post Utme Babcock University 2021 Commerce Question 27

Practice objective / multiple choice question 27 from the 2021 Post Utme Babcock University Commerce examination.

Post Utme Babcock University 2021 Commerce Objective / Multiple Choice
Question 27 POST_UTME_BABCOCK_UNIVERSITY • 2021 • COMMERCE • objective

A consumer protection agency has received a complaint from a customer who purchased a defective product. The customer is seeking a refund of ₦50,000. However, the company claims that the product is still under warranty and that the customer is not entitled to a refund. Which of the following is the most appropriate course of action for the consumer protection agency?

Answer Options

A. Order the company to refund the customer immediately
Correct Answer B. Request the company to provide evidence of the warranty
C. Mediate a settlement between the customer and the company
D. Close the case as it is not a valid complaint
Correct Answer
B
Correct Option:
Request the company to provide evidence of the warranty

About This Question

This is Post Utme Babcock University 2021 Commerce Question 27. It is one of the objective questions from the 2021 Post Utme Babcock University Commerce examination.

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