Post Utme Aaua 2017 Commerce Question 37

Practice objective / multiple choice question 37 from the 2017 Post Utme Aaua Commerce examination.

Post Utme Aaua 2017 Commerce Objective / Multiple Choice
Question 37 POST_UTME_AAUA • 2017 • COMMERCE • objective

A consumer protection agency has received a complaint from a customer who purchased a product online. The customer claims that the product was not as described and was of poor quality. The agency has collected evidence that the product was indeed not as described and was of poor quality. What should the agency do?

Answer Options

Correct Answer A. Return the product to the customer and provide a full refund
B. Provide a partial refund to the customer and offer a replacement product
C. Do not take any action as the customer is not entitled to a refund
D. Refer the matter to the police for further investigation
Correct Answer
A
Correct Option:
Return the product to the customer and provide a full refund

About This Question

This is Post Utme Aaua 2017 Commerce Question 37. It is one of the objective questions from the 2017 Post Utme Aaua Commerce examination.

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