Neco Model Questions Vol1 2017 English Language Question 9

Practice objective / multiple choice question 9 from the 2017 Neco Model Questions Vol1 English Language examination.

Neco Model Questions Vol1 2017 English Language Objective / Multiple Choice Hard Difficulty
Question 9 NECO_MODEL_QUESTIONS_VOL1 • 2017 • ENGLISH_LANGUAGE • objective

Write a formal letter of complaint to "TeleConnect Ltd" regarding repeated network outages that have affected your studies for the past two weeks. In your letter, you should: 1. State the date of writing and the address of the company. 2. Describe the problem with specific dates. 3. Request a reasonable compensation and a guarantee of improved service. 4. Use the correct letter format (date, address, subject, salutation, body, closing, signature). Provide the complete letter.

Answer Options

Correct Answer A. 12 September 2024 The Manager TeleConnect Ltd. 45, Victoria Island, Lagos, Nigeria. Subject: Complaint about Repeated Network Outages and Request for Compensation Dear Sir/Madam, I am writing to bring to your attention the persistent network outages I have experienced over the past two weeks, which have severely disrupted my academic work. The service was unavailable on 3rd September, 5th September, 9th September, and 12th September, each lasting several hours. These interruptions have caused me to miss online lectures and submit assignments late, adversely affecting my grades. I kindly request a reduction of my monthly subscription fee for the month of September as compensation, and I ask that you take immediate steps to ensure reliable service henceforth. I trust that TeleConnect Ltd. values its customers and will address this matter promptly. I look forward to your written response within ten working days. Yours faithfully, [Signature] Chinedu Okeke Room 402, Greenfield Hall University of Lagos
B. 12 September 2024 The Manager TeleConnect Ltd. 45, Victoria Island, Lagos, Nigeria. Subject: Complaint about Repeated Network Outages and Request for Compensation Dear Sir/Madam, I am writing to bring to your attention the persistent network outages I have experienced over the past two weeks, which have severely disrupted my academic work. The service was unavailable on 3rd September, 5th September, 9th September, and 12th September, each lasting several hours. These interruptions have caused me to miss online lectures and submit assignments late, adversely affecting my grades. I kindly request a reduction of my monthly subscription fee for the month of September as compensation, and I ask that you take immediate steps to ensure reliable service henceforth. I trust that TeleConnect Ltd. values its customers and will address this matter promptly. I look forward to your written response within ten working days. Yours sincerely, [Signature] Chinedu Okeke Room 402, Greenfield Hall University of Lagos
C. 13 September 2024 The Manager TeleConnect Ltd. 50, Ikoyi Road, Lagos, Nigeria. Subject: Complaint about Network Outages Dear Sir/Madam, I am writing to inform you about the network outages I have faced over the past two weeks, specifically on 2nd September, 4th September, 8th September, and 11th September. These disruptions have affected my studies. I request a full refund of my subscription fee for September and assurance of better service. I look forward to your prompt response. Yours faithfully, [Signature] Chinedu Okeke Room 402, Greenfield Hall University of Lagos
D. 12 September 2024 The Manager TeleConnect Ltd. 45, Victoria Island, Lagos, Nigeria. Subject: Repeated Network Outages Dear Sir/Madam, I have experienced network outages on 3rd September, 5th September, 9th September, and 12th September, each lasting several hours, which have disrupted my academic work. I kindly ask for a temporary suspension of my account until the service stabilizes. Thank you for your attention. Sincerely, [Signature] Chinedu Okeke Room 402, Greenfield Hall University of Lagos
Correct Answer
A
Correct Option:
12 September 2024 The Manager TeleConnect Ltd. 45, Victoria Island, Lagos, Nigeria. Subject: Complaint about Repeated Network Outages and Request for Compensation Dear Sir/Madam, I am writing to bring to your attention the persistent network outages I have experienced over the past two weeks, which have severely disrupted my academic work. The service was unavailable on 3rd September, 5th September, 9th September, and 12th September, each lasting several hours. These interruptions have caused me to miss online lectures and submit assignments late, adversely affecting my grades. I kindly request a reduction of my monthly subscription fee for the month of September as compensation, and I ask that you take immediate steps to ensure reliable service henceforth. I trust that TeleConnect Ltd. values its customers and will address this matter promptly. I look forward to your written response within ten working days. Yours faithfully, [Signature] Chinedu Okeke Room 402, Greenfield Hall University of Lagos

About This Question

This is Neco Model Questions Vol1 2017 English Language Question 9. It is one of the objective questions from the 2017 Neco Model Questions Vol1 English Language examination.

Difficulty level: Hard .

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